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[Fans Welfare Club] "Digital Operation and Maintenance: Digital Transformation of IT Operation and Maintenance Architecture" (Book delivery at the end of the article - in progress)

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Article directory

• 🚀Foreword
• 🚀1. Digital operation and maintenance: digital transformation of IT operation and maintenance architecture
• • 🔎1. Main content
• 🔎2.Reader target
• 🔎3.Learn more
• 🚀2. Book donation activity
• 🚀3. List of winners
• 🚀Thank you: a letter to readers

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🚀Foreword

Digital Operations refers to the digital transformation of traditional operation and maintenance work, and the application of emerging technical means and tools to improve operation and maintenance efficiency and quality. Digital operation and maintenance adopts automated, intelligent and data-based methods to optimize and improve every aspect of the operation and maintenance process, thereby achieving efficient and intelligent management of operation and maintenance work.

The main features of digital operation and maintenance include:

1. Automation: Reduce manual operations and repetitive work through automated tools and technologies, and improve operation and maintenance efficiency and accuracy.

2. Intelligence: Apply artificial intelligence, machine learning and other technologies to conduct intelligent analysis and decision-making on the operation and maintenance process, and provide more accurate operation and maintenance strategies and optimization plans.

3. Dataization: Use big data technology and data analysis methods to collect, store and analyze data during the operation and maintenance process, and provide more comprehensive and accurate operation and maintenance information and guidance.

The goal of digital operation and maintenance is to improve the efficiency, reliability and sustainability of operation and maintenance, reduce operation and maintenance costs and risks, and achieve effective docking and collaboration between operation and maintenance work and business needs. At the same time, digital operation and maintenance can also help enterprises better adapt to market changes and business development, and enhance their competitiveness and innovation capabilities.

🚀1. Digital operation and maintenance: digital transformation of IT operation and maintenance architecture

The book presented in this article is as follows:

🔎1. Main content

"Digital Operations: Digital Transformation of IT Operations Architecture" is based on the traditional operation management system (PPTR) and integrates digital transformation, ITIL4, DevOps, SRE and agile and lean thinking. It first proposes digital operation and maintenance. Management system OPDM (Operation Process Data Measurement, platform-based tools, high-speed processes, data-driven, systematic measurement), and then explained in detail the construction path and method of the digital operation and maintenance integrated platform. The book contains a total of 16 chapters:

Chapters 1 to 3 introduce the current status and challenges of digital transformation of operation and maintenance, and propose an integrated architecture for digital operation and maintenance. Based on the traditional operation and maintenance management model PPTR, a new generation of digital operation and maintenance management model OPDM is derived, and the tools for operation and maintenance management are introduced. The evolutionary logic of the system.

Chapters 4 to 12 focus on the construction of the digital operation and maintenance integrated platform and eight competency centers, including observability capabilities, CMDB configuration management capabilities, automated operation and maintenance capabilities, agile ITSM capabilities, unified operation and maintenance portal capabilities, and operation and maintenance management measurement indicators. The construction of systems, operation and maintenance visualization capabilities, and operation and maintenance data governance capabilities.

Chapters 13 and 14 introduce the AIOps cutting-edge technology and business continuity assurance capabilities of the digital operation and maintenance integrated platform. Cutting-edge technology includes the concept, capability building, and practical scenarios of AIOps; business continuity assurance capabilities include IT emergency management capabilities, critical protection service capabilities, and network protection service capabilities.

Chapters 15 and 16 introduce the best practices for the transformation and implementation of the operation and maintenance management system, as well as cases of the transformation of the operation and maintenance management system, and provide an in-depth analysis of the effects of the implementation of the digital operation and maintenance management system in a commercial bank, an energy group, and a high-end manufacturing enterprise. .

🔎2.Reader target

• IT/technology department managers in various industries, such as CIO (Chief Information Officer), CTO (Chief Technology Officer), chief engineers, data center executives, operation and maintenance directors, and operation and maintenance managers.

• Personnel engaged in operation and maintenance work in various industries, such as operation and maintenance engineers, operation and maintenance architects, etc.

• Enterprise architects, pre-sales architects, product managers, as well as researchers and enthusiasts of operation and maintenance management systems.

The initial function of the operation and maintenance position is only to provide hosting and guarantee of the runtime environment for enterprise applications. With the rapid development of operation and maintenance technology and the advancement of enterprise digital transformation year by year, the functions of the operation and maintenance team of major Internet companies have expanded to cover complete Service support for the software life cycle, from cloud research and development, code hosting, compilation and construction, code analysis, product management to release changes, computing power scheduling, configuration management, cost analysis, to basic monitoring, observation system, fault self-healing, and experience optimization etc. have formed a closed loop within the support scope of the operation and maintenance team, integrating R&D, operation and maintenance operations services, reducing communication costs and internal friction, and improving quality and efficiency.

This kind of integrated research and operation service relies on the technical platform of integrated research and operation. Different from the traditional chimney system interconnection, the integrated research and operation platform almost all adopts the PaaS structure design, integrating similar services in the traditional chimney system, such as configuration Access, container orchestration, management and control channels, computing power scheduling, data storage, model application, user permissions and other capabilities are productized in the form of atomic aggregation, hosted within iPaaS, and then assembled through aPaaS capabilities such as gateways, low code, and CodeAI. Scene services.

The integration of research and operation has been widely recognized by Internet companies, but most operation and maintenance organizations in traditional industries are still in the exploratory stage, and some have already begun to test the waters with operation and maintenance integration. We hope to export more experience and open source projects to the industry and promote the development of domestic operation and maintenance. We also hope that more Party B companies like Jiawei Technology will build their own product systems based on the integrated research and operation PaaS base to provide services to various industries. Party A provides improvements in quality, efficiency, cost, and safety.

🔎3.Learn more

🚀2. Book donation activity

• 🎁4 books will be given away this time, [depending on the amount of reading, the more reading, the more will be given]👈
• ⌛️Activity time: Reading volume reaches 3000
• ✳️How to participate: follow the blogger + three consecutive links (like, collect, comment), comment:我要《数字化运维：IT运维架构的数字化转型》

If you need to fully understand this book, you can read the following:

• Direct purchase link on JD.com🔗: Purchase address "Digital Operation and Maintenance: Digital Transformation of IT Operation and Maintenance Architecture"

🚀3. List of winners

User's Nickname	original number	Achievement date
Confidential at the request of fans

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🚀Thank you: a letter to readers

Dear readers,

I put a lot of thought and time into this article and hope to provide you with valuable content. This article contains in-depth research and personal experience, and I believe this information will be very helpful to you.

If you find this article helpful, I sincerely ask you to consider supporting it with a $1 donation. This amount will not be a burden on your finances, but it will have a positive impact on my ability to continue creating quality content.

I wrote this article because I love sharing useful knowledge and insights. Your support will help me continue this mission and encourage me to spend more time and energy creating more valuable content.

If you would like to support my creation, please scan the QR code below, your support will be greatly appreciated. At the same time, if you have any feedback or suggestions, please share them with me.

Thank you again for reading and supporting!

Sincerest regards, “Yugong moves the code”